Showing posts with label Corporate Training. Show all posts
Showing posts with label Corporate Training. Show all posts

Sunday, April 27, 2008

Success -- VoIP Launch 2008!!

I had the distinct pleasure of launching a revamped Voice over IP (VoIP) service to about 100 telecom sales reps nationwide this past month. What a huge success!

Our team had tons of information to work with from sales interviews to service and support issues now resolved to specific product detail. The result? World-class VoIP Workshop training! 

The 8-hour session gleaned such responses as, "I have never had a training this good in my 20+ years of sales" and "This is the single best training I have ever received, thank you Kevin Huff!!" 

I love it when we have the time, tools, and talent to put together winning training solutions like this one -- it allows us to see that we CAN CHANGE the game of training. 

Go change the game where YOU train!!

Wednesday, November 14, 2007

Change the Game in Corporate Training

I want to change the game in training.

Over the past decade I have trained literally thousands of different people (approaching 10,000) and what I consistently hear shocks me. To the core. I've received hundreds and hundreds of comments just like these:

"I have never paid attention to a training class like I did yours - you made it so interesting."
"You are the best trainer I have ever had!"
"Truly amazing, I have no feedback for how you can improve."
"Normally, training class is something we all dread but we all were coming in early and staying after asking questions in your class."

Did you catch that? I said it shocks me to the core to hear comments like those. You'd think it would make me feel special, but I'm not that special...I'm just in an industry that as a whole needs a radical change.

It seems the general approach to training is apathy and America is falling WAY behind in the workplace. Why do so many companies, myriads of companies, accept mediocrity from employees? I'm confident we can right the ship but it will take a do-over. It is time for instructors and learners alike to get on board with a new plan for corporate training.

Stop rushing things. Start over.

Forget everything we thought we knew and focus on only one thing -- the learner. It's not about us.

It's time we change the game in training -- we need to do it for the learner.

I plan to change the game by focusing on Training 2.0 and separating the learner from the traditional handcuffs of training like a classroom, a computer, 3-ring binders...

Tuesday, November 13, 2007

Welcome!

This training blog will be dedicated to free-form blogging on my thoughts about Corporate Training, 2007 and beyond.

Feel free to visit any of my other blogs, several of which focus on specific Training topics:

blogs.breakthe8020rule.net (Corporate Training "How To" blog w/ accompanying Podcast)
ipersona.blogspot.com (Training and Marketing 2.0)
blogs.kevinmhuff.com (Customer Service Raves!)
breakthe8020rule.blogspot.com (Sales and Marketing 2.0)